In this session, we’d like share how we utilize AI to overcome cultural and language barriers, enhancing overall satisfaction through advanced customer feedback analysis.
DAY 1
15:40-16:10 JST
Main Room A
EnJaKo
Onsite
Language-based Customer Feedback Analysis
Speaker
Truongthithanh Thuy / Techbase VietNam Company Limited
Joined Techbase VietNam in 2023, I'm a team member of PQM - whose works are to assist in enhancing both the Quality and Productivity of our company.