- Context: The Techbase Vietnam Development unit was integrated into the Finance team within LY’s global LeSS environment.
- Optimizing Communication:
- Challenge: Language barriers and Bridge Software Engineer (BrSE) overload.
- Solution: Development and implementation of the in-house ZoomScript real-time translator.
- Result: Significant improvement in communication effectiveness and a marked reduction in BrSE dependency.
- Balancing Workflow Integration:
- Challenge: Harmonizing LY’s LeSS requirements with Techbase Vietnam’s quality standards.
- Solution: Innovative workflow adaptations (e.g., tailored Scrum events) and a key coordination role for the Team Leader.
- Result: Successfully met dual standards, ensuring delivery and receiving very positive feedback.
DAY 2
12:00-12:30 JST
Seminar Room B
EnJaKo
Streaming
Approach to Solving Communication & Process Challenges in a Global LeSS Environment
Speaker
Nguyen Thanh Loan / Techbase Vietnam Company Limited
Joining Techbase Vietnam from its early days in 2015, I have been involved in the development of services in the development department such as Premium, Gyao, Shopping, and currently Finance, as the Team Leader representing the Techbase Vietnam development team. After experiencing various projects and environments, I have faced many challenges and overcome them. I realized that difficulties not only help us grow but also serve as companions that enable us to continually innovate and move forward every day.