Data scientists, UX researchers, and product managers have collaborated to uncover the actual communication status of users in Taiwan and Thailand who use LINE Talk through qualitative and quantitative research and fieldwork.



DAY 2
12:00-12:30 JST
Seminar Room A
JaEnKo
Streaming
Unveiling "LINE Talk" User Insights through Data and Fieldwork
Speaker

Fujiwara Maya / LY Corporation
Messenger Product Department, Messenger Management Division, LINE CPO
After joining LINE in 2018, she has worked as a UX designer and product manager for LINE Talk functionality, and is currently in charge of Talk functionality development as Product lead.

Miyake Asuka / LY Corporation
DS Headquarters, Analytics Division, Analytics Department 2, Messenger Team
Joined LINE Corporation in 2022. Since then, engaged in the analysis of features and users of chat-related products in the LINE app.

Hirota Yui / LY Corporation
Messenger Research Team , Messenger Headquarters
In charge of user research for the LINE app chat product since 2021.