DAY 2 12:00-12:30 JST Seminar Room A
JaEnKo
Streaming

Unveiling "LINE Talk" User Insights through Data and Fieldwork

Data scientists, UX researchers, and product managers have collaborated to uncover the actual communication status of users in Taiwan and Thailand who use LINE Talk through qualitative and quantitative research and fieldwork.

Speaker

Fujiwara Maya

Fujiwara Maya / LY Corporation

Messenger Product Department, Messenger Management Division, LINE CPO

After joining LINE in 2018, she has worked as a UX designer and product manager for LINE Talk functionality, and is currently in charge of Talk functionality development as Product lead.

Miyake Asuka

Miyake Asuka / LY Corporation

DS Headquarters, Analytics Division, Analytics Department 2, Messenger Team

Joined LINE Corporation in 2022. Since then, engaged in the analysis of features and users of chat-related products in the LINE app.

Hirota Yui

Hirota Yui / LY Corporation

Messenger Research Team , Messenger Headquarters

In charge of user research for the LINE app chat product since 2021.

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